BattleSea

BattleSea support

Need help? Email [email protected].

Report a problem

Include your device model, operating system, browser name and version (or the app version shown in Settings → About), and what happened. If a message appeared, include its wording and whether the problem happened while loading, building or entering a battle. Steps to reproduce the problem and a screenshot can help. Never send passwords or session credentials.

The browser game stays on Loading

BattleSea needs JavaScript, an internet connection and a browser with WebGL 2 support to display the fleet. Solo battles also need the game service; they are not an offline mode.

  1. If the page offers Retry loading, check your connection and try it once. A failed game download and a failed connection to a battle can have different causes; note the message if it happens again.
  2. Update your browser and check that hardware acceleration is available in its settings. If the game reports that 3D graphics are unavailable, try another browser that supports WebGL 2.
  3. If the ship view opens but runs slowly, lower Graphics quality in the game's Settings. On a phone, hold the device in landscape.

Avoid clearing browser data as a first troubleshooting step: it can remove local settings and access to a guest session. You can read the getting-started guide and keyboard and touch controls while the game is unavailable; these pages do not need the game engine to load.

Playing on iPhone and iPad

Play with your device held horizontally. An internet connection is required, including for solo play. If the game cannot connect, check your connection and try again.

Guest progress

The iOS app currently plays as a guest. Guest sessions are temporary: progress can be lost when a session expires or the service restarts. Reopening the app can resume a guest only while that session still exists. The app does not currently offer account sign-in, permanent cloud saves or purchases.

Sound and performance

Check the music and sound controls in Settings and your device volume. If play feels slow, lower Graphics quality in Settings. For a recurring crash, include the screen or action where it happens in your report.

Privacy questions

Read our iOS privacy information or contact [email protected].